YipTel is a provider of VoIP services in Utah. VoIP (Voice Over Internet Protocol) is allowing businesses to reduce their monthly telephone bills, increase their productivity, lower overhead costs, and provide better customer interactions that drive increased customer satisfaction. Having a VoIP Phone or Phone System can give your business the competitive advantage that you need to succeed. We have been in the business now since the 70s.
VoIP means that your calls can be passed across private networks or across the Internet. YipTel is a local Utah provider of VoIP dial tone. The cost of VoIP dial tone in Utah is less than traditional telephone service and for remote users with a VoIP Phone the calls back to your office are free! Utah VoIP dial tone is typically 20-50% less than what you are paying today and offers new and flexible features.
A VoIP Phone will provide you with the flexibility to have your phone or phone calls no matter where you are. You can use features like Simultaneous Ring, to ring your VoIP Phone and your cell phone at the same time. You can use features like Call Recording, Voice Mail to Email, Fax to Email, and much more to stay in touch with your clients. A Utah VoIP Phone system can dramatically increase internal productivity with features like Internal Chat, Presence Notification, 4 Digit Dialing and remote and teleworker support.
Better Customer Service
A VoIP Phone system will also provide better customer service by allowing you to connect with your customers. Rather than older technologies that created a barrier between you and your clients, a VoIP Phone system allows your customers to connect to your employees faster and more efficiently. Personalized Customer Greetings, Intelligent Customer Routing and much more are all a part of today’s VoIP Phone technology. Custom database integrations, automated reminder calls, and much more are the real power of today’s VoIP Phones.
With VoIP a broadband (high speed Internet) connection is required. This can be through a cable modem, or high speed services such as DSL or a local area network. YipTel can use your existing Internet connection but we prefer to deliver a VoIP ready DSL connection to most users. A computer, adaptor, or specialized Cisco VoIP phone is required. YipTel VoIP services can work over your computer or a Cisco VoIP phone, or for residential customers we allow you to use a traditional phone connected to a VoIP adapter. If you use your computer, you will need a VoIP soft phone software and we recommend a USB headset. YipTel Cisco VoIP phones plug directly into your broadband connection and operate like a Cisco Business phone system. If you use a telephone with a VoIP adapter, you’ll be able to dial just as you always have.
YipTel Utah VoIP services offer features and services that are not available with a traditional phone, or are available but only for an additional fee. YipTel offers VoIP features like Call Recording, Call Forwarding, Call Transfer, Marketing Tracker, Visual Voice Mail, Fax to Desktop and much more.
YipTel’s Utah VoIP Dial tone Services are also available to older traditional phone systems. If you have a traditional phone system YipTel can still provide VoIP dial tone. This is done by providing a VoIP adaptor that converts the digital signal to traditional analog or digital T-1 or PRI type service. This can often reduce your dial tone costs and is a great transition step to VoIP.
With YipTel VoIP you can call anyone in the world. All on network calls are free. Extended Area local calls are also free and you are only charged for calls outside of the extended VoIP calling area. YipTel has an expanded Local Service Area where calls are free. Outside of the service area YipTel VoIP rates are low and very cost effective.
VoIP Dial tone is very cost effective and provides many advantages. VoIP allows for redundancy with primary and secondary routes for delivery. Thus you can have multiple paths for calls to come in and out of your business. This is very helpful when designing redundancy and disaster recovery solutions.
New Utah VoIP Standards
When VoIP was first introduced there were only proprietary solutions for various vendors. Today there is a ratified standard called Session Initiated Protocol so that VoIP systems and technologies from various vendors can speak the same language. That language is SIP. SIP is a great advancement and is dramatically reducing the cost of equipment and solutions that are available in the VoIP world.
YipTel provides a Hosted Utah VoIP phone system product that reduces the cost for small to medium sized business to deploy VoIP Technology. YipTel uses Cisco VoIP phones that run off of our central servers. Thus you have no expensive equipment to purchase. You simply use our central or hosted VoIP system that is shared with thousands of other customers. Thus we are able to leverage the technology and dramatically reduce the costs. VoIP technology then allows us to place the YipTel Cisco VoIP phones virtually anywhere in the world.