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Cloud and Telehealth Training Center

The YipTel Cloud VoIP platform has numerous easy-to-use features. View the convenient list below of both software and hardware training videos and user guides. Each one will teach you more about your phones and portal. If you have any other questions, feel free to contact our team at 18557199969.


Snom 710

Training video

Snom 720

Training video User Guide

Polycom VVX 301

Training video User Guide

Polycom VVX401/VVX411

Training video User Guide

Polycom VVX501

Training video User Guide

Polycom VVX601

Panasonic TGP600


Installing YipTel Desktop v2.20

Training video

YipTel Desktop Navigating

Training video User Guide

Call Center Agent Training

Training video

Call Center Reports

Training video

Web Portal Training

Training video

YipTel Mobile Android Training

Training video

How-to Tutorials

Cloud User Portal

  • Setting up Voicemail to Email

    Step 1

    Login to your individual web portal using your number and password.

    Step 2

    Click on Message Settings.

    Step 3

    Select the checkbox to forward messages as emails.

    Step 4

    Click to add an email address and then choose Apply.

    Step 5

    Check the box to leave original in your inbox.  If you do not check this box, your voicemails will be delivered to your email and deleted from your voicemail box.

  • Changing Passwords or PINs

  • Using Visual Voicemail

  • Managing Your Calls

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