Chat with Us
Sign Up For Newsletter

YipTel Chat

We are currently closed.

YipTel Enterprise


More than just phones; it’s a total business solution.

Next-level communication.

YipTel Enterprise is designed for the organization that wants a customizable VoIP platform with the most advanced applications and integrations with CRM, IVR and Call Center applications.

Benefits

YipTel Enterprise

YipTel Enterprise is a business communication solution with customization at its core.

It is an integration dream that will provide efficiency to your organization.

 

 

On Premise or From the Cloud

YipTel Enterprise provides unrivaled flexibility. It can be deployed from the cloud, from a server at your business, or both. Get a VMWare certified VoIP platform.

Powerful Desktop Collaboration

Unify your entire organization through the most advanced Desktop Client.

  • Drag and Drop Transfers
  • Presence
  • Web Chat
  • Mobile Applications
  • Call Center
  • Call Recording
  • Custom Reporting
  • Advanced IVR
  • CRM integrations

Acquisition Models

YipTel Enterprise can be acquired in our monthly rental model OR as an outright purchase. When you choose our rental model you can then choose to have YipTel deliver it from the cloud or from your place of business.
If you choose to purchase the solution you may place your software on your local site or have YipTel host it for you. This allows you to choose the acquisition method and the delivery method that are right for you.
Power and Simplicity.

CRM Integrations

Dramatically improve efficiency and leverage your investment in CRM applications by integrating with YipTel Enterprise. Get integrations for screen pops, browser dialing, hot key dialing, tapi integration and API integrations. Custom integrations are our specialty. We can integrate with CRM’s like:

  • Salesforce
  • Skype for Business
  • Outlook
  • Bullhorn
  • Zoho
  • Dealer Socket

Call Centers

Inbound call centers are our sweet spot for both phone calls and web chat. Supervisors will benefit from a variety of powerful features and integration options.

  • Live agent views
  • Call recording
  • Custom wallboards
  • Silent monitoring
  • Silent whisper
  • Barge in
  • Instant messaging
  • Custom reporting with automatic email delivery
  • Routing and incoming call prioritization

Workforce Collaboration and Management

YipTel Enterprise delivers powerful desktop software that combines a wide variety of features all from a single desktop application.

  • Presence
  • Drag and drop transfer
  • Instant messaging
  • Collaboration
  • Unified messaging
  • Video calling
  • Faxing

Call Recording

YipTel Enterprise provides DVR style call recording. Radical simplicity.

  • If you decide to record a call halfway through, hit the record button and the entire recording will be recorded from the beginning.
  • You can also choose to Pause or Stop recordings for PCI compliance.
  • YipTel Enterprise can record all calls for specific extensions or you can choose to record all calls for all extensions.
  • Calls can be automatically exported for long term storage.

Mobile Applications

YipTel Enterprise delivers full functionality from tablets and mobile phones. Users can use their mobile as their primary device or as a fully functional disaster recovery solution. Our mobile application provides a wide array of features and programs.

  • Full presence integration
  • Queue login
  • Softphone
  • Instant messaging
  • Voicemail
  • Transfer
  • Call park
  • Queue login

Intelligent Routing

YipTel Enterprise supports inbound and outbound IVR applications that can easily query a database and then route, prioritize and provide text to speech in 26 languages to meet the custom integrations that your business needs. While other solutions deliver a phone system YipTel Enterprise delivers a complete business communications tool with the power to interact and integrate with your business.

Microsoft Integration

YipTel Enterprise offers Integration with a multiple Microsoft products. The YipTel desktop software automatically synchronizes with your Outlook contacts and provides click to dial directly from Outlook. YipTel also provides options to control your presence from your Outlook calendar, provide screen pops for incoming calls, automatically start journal entries and even provides an option to fully integrate with Microsoft Skype for business through our Flex Communicator software.

Administration

Administrators are provided with complete administrative access that will allow them to fully mange the entire system. From simple password resets and name changes to advanced IVR and customizations the entire system is accessible according to your needs and desires.

Training

Many technologies are not fully utilized because people don’t know how to use them. YipTel prides ourselves on the fact that we have developed a numerous video training systems to provide 1st time setup, just the basics and then on to advanced training. We also provide live training webinars for users and administrators. YipTel provides Unlimited Training, and training is always free.

Automotive Dealerships- Dealer Socket Integration

YipTel has developed specialized software for Car Dealerships that record and track marketing and sales calls and then directly integrate them with DealerSocket. While other recording applications can only easily track inbound calls the YipTel Enterprise platform automatically records both inbound and outbound calls and even calls from the YipTel Mobile App and then logs and integrates them in to DealerSocket.

Let us find what works for you.

For over 40 years, YipTel has been the enterprise communication partner that provides reliable connections, customized through a selection of easy-to-use tools.

Check out our pricing

Get a custom quote. It's on us.