Access your clients, your team, your system—wherever you are
YipTel Cloud is collaboration and productivity made easy, delivered from the power of the cloud. From a chat conversation to a video phone call, to a web meeting with screen share, to a video collaboration with all 50 members of the team. Job Complete, deadlines met, this is how business gets done.
Move your Phone System to the Cloud
YipTel Accession Meeting
- Internal Instant
- Audio Conferencing
- Integrated Softphone
- Personal Presence
- Unified Communications
- Outlook Integration
- Call Control
- Video calling
Speech-To-Text Voicemail Preview
This powerful tool saves you time by transcribing your voicemail messages. Then you can review them when and where you choose.
- YipTel Cloud can automatically transcribe voicemails.
- Receive the text files on YipTel Desktop, YipTel Mobile, or in your email.
Access important metrics from call queues and agents with YipTel Cloud. YipTel provides a complete call center solution to manage your business. .
- Ensure complete control over in and outbound calls with live monitoring of agents.
- The Call Center Supervisor dashboard delivers the ability to monitor, . barge in, and whisper.
- Download statistics from entire groups or single call center agents.
- Add an agent dashboard.
- Set up automatic delivery of supervisor reports.
Fully record all of your inbound and outbound communications on a per extensions basis. We can design the solution to allow you to manually record from your phone or YipTel desktop software.
Call Center Agent Scoring
Call Center Agent Scoring delivers accountability and metrics to improve your company’s performance.
- Create a custom evaluation form
- Review agents’ performance from recorded phone calls
- Print reports on your agents’ overall performance
Any Device - Anywhere - Any Time
Your extension is available from your mobile phone, your desk phone, your laptop or PC. Stay connected. Wherever. Whenever. With YipTel Cloud your phone system is connected to you.
YipTel Mobile allows you to connect to coworkers and clients from your mobile devices. With the YipTel mobile application, you have the power of your entire business phone system in the palm of your hand.
- Use your business phone number from your cell phone.
- Switch from Wi-Fi to your cellular network in times of bad connectivity.
- Use Internal Instant Messaging.
- View Personal Presence.
- Access Voicemail.
- Check Call Logs.
Let us find what works for you.
For over 40 years, YipTel has been the enterprise communication partner that provides reliable connections, customized through a selection of easy-to-use tools.Check out our pricing