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YipTel Business


Uniting business and technology.

Leverage your investment

YipTel Business is the perfect Cloud based system to leverage your current Cisco VoIP Phones or if you are looking for a new system and like the look and feel of Cisco VoIP Phones. YipTel Business requires no upfront investment and delivers your service simply and reliably from the power of the cloud. There is no equipment to buy, manage or maintain as YipTel will provide all of the equipment and services you need as part of your low monthly service costs. You can scale up or down according to your business needs and leave the management and maintenance to us. Simple, worry free business communications.

Benefits

Find Me Follow Me/Simultaneous Ring

The YipTel Business platform can easily try successive numbers to reach you or
you can set up simultaneous ringing to multiple phones at the same time.

Verified Third Party Transfer

On many systems when you forward a call to a cell phone or outside number it can only forward calls. YipTel Business will wait for you to answer and verify that you want to take the call before it completes the transfer. This way if you cannot take the call or do not answer the system pulls the call back and places it in your office voicemail.

Voicemail to Email

With YipTel Business, you can easily set up the system to forward voicemails to their email. You can also choose whether they remain on the system or delete after sending.

Call-by-Call Caller ID Control

Do you need to control your outgoing Caller ID on a call-by-call basis? YipTel Business allows you to show any number you own as your outbound caller ID.

Call Center

Access important metrics from call queues and agents with YipTel Cloud. YipTel provides a complete call center solution to manage your business.

  • Ensure complete control over both in and outbound calls with live . monitoring of agents.
  • The Call Center Supervisor dashboard delivers the ability to monitor, . barge in, and whisper.
  • Download statistics from entire groups or single call center agents.
  • Add an agent dashboard.
  • Set up automatic delivery of supervisor reports.

Call Recording

Fully record all of your inbound and outbound communications on a per extensions basis. We can design the solution to allow you to manually record from your phone or YipTel desktop software.

User Web Portal

The Business web portal is an individual login for each user to manage their calls and settings. Users have access to set up voicemail to email, call forwarding, Find me follow me, control their caller id, manage their phones.

Administrative Web Portal

Through the Administrative web portal and administrator can manage extension names, passwords, and manage the design and change functionality of the system as needed.

Training

Many technologies are not fully utilized because people don’t know how to use them. YipTel prides ourselves on the fact that we have developed a numerous video training systems to provide 1st time
setup, just the basics and then on to advanced training. We also provide live training webinars for users and administrators. YipTel provides Unlimited Training, and training is always free.

Support

YipTel provides unlimited FREE access to our USA based live answer support team so that we can assist you with training and support. We also deliver a host of self-support options to our clients.

Let us find what works for you.

For over 40 years, YipTel has been the enterprise communication partner that provides reliable connections, customized through a selection of easy-to-use tools.

Check out our pricing

Get a custom quote. It's on us.